Shipping Policy
Thank you for shopping with VeesKollection. We are committed to providing high-quality hair and a smooth delivery experience for our customers.
Processing Time:
Pre-Made Wigs
Orders are processed within 1–2 business days before shipping.
Bundles & Frontals
Bundles and frontals are pre-order items. Please allow 20–25 business days for processing before shipment.
Processing times may vary during restocks, new collection launches, or periods of high order volume.
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Shipping Options
We offer reliable UK and international shipping.
United Kingdom
• Standard Delivery: 3–5 working days – starting from £8.99
• Express Delivery: 1–2 working days – £11.99
• Next Day Delivery: 1 working day – £14.99
United States
• Standard International Shipping: 5–10 working days – £29.99
• Express International Shipping: 3–5 working days – £39.99
Europe
• 5–7 working days – £30.00
Africa
• 5–10 working days – £49.99
For faster delivery, international orders can be shipped via DHL, UPS, or DPD, with typical delivery times of 2–7 working days depending on your location and chosen service. Standard postal services may take longer, and customs clearance can add extra time.
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Tracking Information
Once your order is dispatched, you’ll receive a tracking number via email so you can monitor your delivery.
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Customs & Import Fees
International orders may incur customs duties, taxes, or import charges depending on your country.
• These charges are not included in your order total.
• They are set by your local customs authority and payment is due upon delivery.
VeesKollection cannot control or predict these fees. If customs charges are refused and the parcel is returned or destroyed, we cannot issue a refund.
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Important Information
Please ensure your shipping address is correct at checkout. VeesKollection is not responsible for delays caused by incorrect addresses or courier issues.